FAQ

You’ll receive a tracking number by email once your order ships. You can use it to track your package on our website or the courier’s site.

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Yes, we ship worldwide. Shipping fees and delivery times vary based on your location.

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Processing takes 1–3 business days. Shipping usually takes 5–10 business days, depending on your location.

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Yes, express shipping options are available at checkout for an additional fee.

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If your order hasn't been shipped yet, we can update the address. Please contact us ASAP.

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We accept major credit cards, PayPal, Apple Pay, Google Pay, and more.

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Absolutely. Our site uses SSL encryption to protect your personal and payment information.

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Currently, we only accept one payment method per order.

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This could be due to insufficient funds, incorrect details, or a bank issue. Please contact your bank or try another method.

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Yes, we offer payment in installments via services like Klarna or Afterpay (if available in your country) .

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You can return items within 14–30 days of delivery. Items must be unused and in original packaging.

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Contact our support team with your order number and reason for return. We’ll guide you through the process.

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Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

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We currently don’t offer direct exchanges. Please return the item and place a new order for the correct item.

• We’re always here to help — feel free to reach out via Email or through our Contact Us page.