Do not bleach
Tumble dry with low heat
Iron on low heat
Wash with cold water
Leather articles are recommended to wash by dry cleaningFAQ’s
Shopping Information 🛍
How can I track my order?
You’ll receive a tracking number by email once your order ships. You can use it to track your package on our website or the courier’s site.
Do you ship internationally?
Yes, we ship worldwide. Shipping fees and delivery times vary based on your location.
How long does shipping take?
Processing takes 1–3 business days. Shipping usually takes 5–10 business days, depending on your location.
Do you offer express shipping?
Yes, express shipping options are available at checkout for an additional fee.
Can I change my shipping address after placing an order?
If your order hasn't been shipped yet, we can update the address. Please contact us ASAP.
Payment Information 💳
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and more.
Is it safe to shop on your website?
Absolutely. Our site uses SSL encryption to protect your personal and payment information.
Can I pay with multiple cards?
Currently, we only accept one payment method per order.
Why was my payment declined?
This could be due to insufficient funds, incorrect details, or a bank issue. Please contact your bank or try another method.
Do you offer payment in installments?
Yes, we offer payment in installments via services like Klarna or Afterpay (if available in your country).
Order Returns 🔄
What is your return policy?
You can return items within 14–30 days of delivery. Items must be unused and in original packaging.
How do I initiate a return?
Contact our support team with your order number and reason for return. We’ll guide you through the process.
Do you offer free returns?
Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your returned item.
Can I exchange an item?
We currently don’t offer direct exchanges. Please return the item and place a new order for the correct item.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 1-2 business days from the time your package arrives back to us for a refund to be issued.