Our goal is to offer you the best shipping options, economic and effective. Every day, we deliver to hundreds of customers, ensuring that we provide the highest levels of responsiveness to you at all times.

Time frame for order delivery is divided into two parts:
Processing time: Orders are processed and shipped from Monday to Friday, within 5-7 business days. Orders placed on holidays or weekends will begin processing the next business day. If items you ordered are out of stock or delayed for shipping we will notify you by e-mail.

Shipping time: This refers to the shipping option you choose and it takes for items to be shipped from our fulfillment center to the destination. Shipping times are based on our best estimate, however, delays can occur in transit or due to holds at your local custom office, so it may take longer for an order to be delivered.
 * Due to COVID-19, shipping time may take longer than estimated.

WHERE WE SHIP TO 

Countries Standard Shipping Rates
& Delivery Time
Express Shipping Rates
& Delivery Time
USA, UK, Australia, HongKong, Germany, France, Italy, Netherlands, Sweden, Austria, Mexico free
7-15 days
$18
5-7 days
Japan, India, Singapore, Malaysia, Thailand, Indonesia, South Korea, Spain, Ireland, Denmark, Belgium, Finland free
10-15 days
$18
7-10 days
Canada, Taiwan _ $18
5-7 days
New Zealand _ $18
7-10 days
South Africa $15
10-16 days
$35
5-7 days
Brazil _ $18 
7-10 days
Other Countries _ $20 
5-15 days

*All prices shown above in USD.

ATTENTION
Products on our website are not available for the following locations:

Argentina, Armenia, Ascension Island, Azerbaijan
Bangladesh, Belarus
Chile, China, Costa Rica
Ecuador, Egypt, El Salvador French Southern Territories Georgia, Greenland
Iraq, Isle of Man Kazakhstan, Kuwait, Lebanon Moldova, Morocco
Nigeria, North Macedonia Pakistan
Qatar
Romania, Russia
San Marino, Serbia
Tristan da Cunha
U.S. Outlying Islands
Ukraine, United Arab Emirates etc.

DUTY & TAXES
It is the responsibility of the customers to take the custom duties on international shipment which varies by country

NOTICE
XoKool is not responsible for the packages that may be lost or stolen in delivery.

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